News and Events

New Way to Pay for various Firearm and Prohibited Weapon Applications

We've made it easier to pay for a number of Firearm and Prohibited Weapon Permit applications and other services.
Various firearm licence applications can be submitted and paid for through the Gun Safe system. However, for other offline applications a new lodgement and payment system has been introduced.

You can now pay quickly, easily and securely online through the NSW Police Force Community Portal.

You can choose to write your payment details on your application prior to uploading or upload your tax invoice with your application. Alternatively, once you have paid, you can submit your application, including payment details and supporting documentation, through the Gun Safe Customer Enquiries option available from the NSWPF Community Portal.

What Applications Can I Pay Online?

This change includes to the following application types:

  • Firearms and Prohibited Weapons Permits - P634, P638, P639
  • Dealer and Employee Authority Applications and other changes - P560, P643, P649, P565, P566
  • Range Approvals - P512
  • Register Firearms in Possession (firearms currently registered interstate) - P558   
  • Duplicate or Replacement Permits (includes changes to nominated or authorised persons) - P635   

New Way to Pay Online for Police Services - Quick Reference Guide (PDF)

Terrorism and Other Legislation Amendment Act 2025

The Terrorism and Other Legislation Amendment Act 2025 (the Act) introduces a range of significant reforms affecting firearms licensing, acquisition, and compliance activities in NSW. While many provisions will commence by proclamation on date/s yet to be determined, some provisions have taken immediate effect.

More information is available on the Apply for a Permit to Acquire a Firearm (PTA) page on the NSW Police Force Community Portal.

Gun Safe Portal Enhancements – Customer Enquiries

We have a significant update to the Gun Safe Portal with Phase 2 of Customer Interactions – NEW 'Customer Enquiries' transactions.

This enhancement will allow Customers and Dealers to seamlessly submit enquiries and requests to the Firearms Registry directly through their Gun Safe and Firearms Dealers Portal account.

Key Features of the 'Customer Enquiries' Transaction:

The 'Customer Enquiries' transaction consolidates various processes that customers previously handled through different channels into one single platform.

With over 25 different customer request types available, the dynamic functionality of this transaction is designed to capture information specific to the Customer’s enquiry or request. Some of the additional transactions include:

  • Cancel a Licence or Permit
  • Change an Existing Licence
  • Change of Name
  • Gun Safe Technical Support
  • Notify the Firearms Registry when Moving Interstate
  • Provide Information Regarding a Licence Suspension
  • Request a Replacement Photographic Advice
  • Request an Internal Review
  • Review Special Licence Conditions
  • Submit a B709 Application to Import a Firearm or Weapon
  • Submit a General Licence Enquiry

Existing communication measures, such as email or phone will remain available for those who prefer these options. However, there are numerous benefits for customers who have existing Gun Safe accounts, including faster processing times, SMS notifications for real time updates if a mobile number was included in your enquiry or one is held by the Firearms Registry, and real time access and monitoring of your enquiries and requests.

In addition to offering numerous benefits, the portal provides enhanced overall security, providing users a safe, secure platform for communications.

To assist you in navigating these updates seamlessly, easy to follow Quick Reference Guides and instructional videos have been made available. These guides and video provide step by step instructions on how to submit a new enquiry and view submitted enquiries.

Gun Safe Portal Enhancements

Gun Safe will undergo major improvements in 2024, designed to create a better user experience.

The first of the changes have now been implemented, which enables customers with a Gun Safe account and those who have not used Gun Safe before to send emails which then automatically generates a case in Gun Safe. Customers can still email the Registry; however, a new option to reply and track emails directly within the Gun Safe portal is available.

In addition, users can now receive SMS notifications to receive real time updates if they have registered their mobile number with the Firearms Registry.

The improvements will not only provide greater convenience but will see overall security enhanced, offering users a safe, secure platform for communications.

The Firearms Registry is committed to making Gun Safe processes faster and more efficient with further changes set to be implemented through 2024.

To assist you in navigating these updates seamlessly, please see these easy-to-follow Quick Reference Guides outlining how to view and respond to emails from within the Gun Safe Portal: