Please provide your message in English. Please be aware all attempts will be made to respond to e-mails directed to the Customer Assistance Unit within 7 days of receipt.

All email and internet communications may be accessed for network protection, maintenance or other purposes (including professional standards investigations).

COVID-19 (Coronavirus) Related Enquiries

If your enquiry relates to COVID-19, please check the information on what you can and can't do under the rules. If you wish to report a COVID-19 breach of Public Health Act orders, go to nsw.crimestoppers.com.au.

Please note: Website Management should only be selected to report technical issues with this website.

Crime should be reported to a local police station.

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(If you have a large document, please send this via Australia Post to the postal address shown on the bottom right of this page.)

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Emergencies

Telephone: Triple Zero (000)

Emergency + Smartphone App

For hearing / speech impaired
TTY: 106

Your Local Police Station

Police Station Search

For hearing / speech impaired
TTY: (02) 9211 3776

For Compliments and Complaints

Customer Assistance Unit
Telephone: 1800 622 571

For hearing / speech impaired
TTY: (02) 9211 3776
Mon-Fri 8am-4pm

For all general enquiries

Police Assistance Line
Telephone: 131 444
For interstate callers: 1800 725 631
For international callers: +61 2 4352 0444

For hearing / speech impaired
TTY: (02) 9211 3776

Report criminal activity

Crime Stoppers
Telephone: 1800 333 000

For hearing / speech impaired
TTY: (02) 9211 3776
To report crime

Firearms Registry Contact Us

Security Licensing & Enforcement Directorate (SLED)

NSW Police Force Headquarters

1 Charles Street
Parramatta, NSW 2150

Postal Address:
Locked Bag 5102
Parramatta, NSW 2124