What is a hate crime?

A hate crime is any crime motivated by hate, prejudice or bias towards a person or group of people because of their:

  • Race
  • Religion or Faith
  • Ethnic/National Origin
  • Sex or Gender
  • Mental or Physical Disability
  • Political
  • Homelessness
  • Age (discrimination)
  • HIV/AIDS Status

What are hate incidents

When there is no crime committed, but an action is still motivated by hate, prejudice or bias, it is known as a hate incident. Both hate crimes and hate incidents are taken very seriously by the NSW Police.

When you report hate that you witness or experience, you become part of a larger movement to remove it from our society.

What you can expect from the NSW Police Force

  • Every report is taken seriously by the NSW Police Force.
  • You can expect a respectful and straightforward experience.
  • A translator will be used if required.
  • When you report to the police, they will request your details. You can choose not to provide these details at the time of reporting however, this will likely affect how police can proceed with an investigation.
  • Support services or contact with an appropriate liaison officer will be offered.
  • You will be kept informed of what happens next, your rights and the criminal process (if someone was able to be charged).

How to report a hate crime or hate incident

Call Triple Zero (000) in an emergency

Tell the police where you are and what you experienced.

Report in person at any police station.

Report online at crimestoppers.com.au or 1800 333 000.

What to do if you witness hate crime

Call Triple Zero (000) in an emergency.

Do not approach the offender/perpetrator

Ask the person if they are ok and listen to what they have to say.

Report in person at any police station.

Report at crimestoppers.com.au or 1800 333 000.

If you receive threatening letters/phone calls/social media content

Retain copies of the content, messages or uploads (take a screen shot if you can).

Report the person(s) directly to the platform/service provider.

Report in person at any police station.

Report serious online abuse to the eSafety Commissioner - esafety.gov.au

Why should you report it

    Your report helps to paint a larger picture of what is happening in local areas and shows patterns of behaviour that we can address.

    All reports are vital for intelligence purposes.

    Your report may assist police in stopping the behaviour before it escalates and reduce future occurrences.

Alternative Resources Options

eSafety Commissioner


If you or someone you know experiences online abuse, you can go to the eSafety Commissioner (eSafety) - Australia's regulator for online safety.

eSafety can help Australians with online abuse such as cyberbullying, adult cyber abuse, image­ based abuse, and illegal and restricted content.

Online abuse can happen on a social media site, game, app or any other online or electronic platform. It can include posts, comments, texts, messages, chats, livestreams, memes, images, videos and emails.

How to make a report to eSafety

There are different steps to follow when you make a report - based on the type of abuse:

  1. For cyberbullying and adult cyber abuse: Report to the online service or social platform first. If they don't remove the content within 48 hours, report to eSafety.
  2. For image-based abuse or illegal and restricted content: Report to eSafety immediately.

Find out more about what eSafety can investigate, how to make a report and how to collect evidence.


Australian Human Rights Commission

They protect and promote human rights in Australia and internationally. They offer free and informal enquires and complaint service to deal with unlawful discrimination and racial and sexual harassment issues. National Information Services link below:


Anti-Discrimination NSW

They have an enquiry service that can provide you with information about discrimination. You can also lodge a complaint with them if you have experienced discrimination, sexual harassment or vilification in New South Wales.