The Aviation Command is more commonly known as PolAir, and provides aerial support to police across New South Wales.
Its strategy is to serve from above, statewide, as a force multiplier, adding value at any incident that impacts on officer or public safety. Its duties include:
- Search and rescue (including missing children, the elderly and lost bushwalkers)
- Patrol support (searching for offenders)
- High visibility operations for special events (e.g. New Year's Eve, Mardi Gras, City to surf, Vivid, etc.)
- Reconnaissance tasks
- Counter terrorism operations
- Transport of dignitaries and specialised police
- Displays / demonstrations and charity events
- Maintenance and servicing of police aircraft.
The command utilises state of the art specialised technology such as rescue winches, Forward Looking Infra Red (FLIR), high definition video camera system, PA system, beam searchlights, downlinking of live video, digital radio systems and Global Positioning Satellite (GPS) navigation systems.
Its current fleet consists of five helicopters and three fixed wing aircraft. The command also maintain the fleet of NSW Police Force's Remotely Piloted Aircraft (RPA).
Counter Terrorism and Special Tactics
Anti Terrorism & Security Group
Coordinated Response Group
State Protection Group
Business Support Unit
The NSW Police Dog Unit was formed in 1932 and provides a support service for all operational police in NSW. The Unit’s aim is to provide specialist canine services such as general purpose, drug, firearms/explosive detection and human remains dogs. NSW Police Dogs are amongst the best trained in the world.
The Unit uses various breeds of dogs including German Shepherd, Labrador, Rottweiler, Malinois and is currently introducing English Springer Spaniels.
If you need to contact the NSW Police Dog Unit please call the number listed below. If you need to report a crime or emergency, please select the Contact Us section of this site for more information. In an emergency dial Triple Zero (000).
Ph: 02 9541 9744
Fax: 02 9541 9712
The Firearms Registry is part of the NSW Police Force and is responsible for administering the Firearms and Prohibited Weapons legislation.
Our mission is to increase community awareness and education in relation to firearm and prohibited weapon related requirements by providing the community with information on the possession, use and safe storage of firearms and prohibited weapons.
The Firearms Registry offers a range of services, including issuing firearm licences and permits to individuals, businesses, clubs and dealers, the registration of firearms and the monitoring of compliance of the Firearms Act 1996, the Weapons Prohibition Act 1998 and associated regulations.
Our website provides a range of online services, including the ability to verify a licence or permit, request licence application forms or duplicate firearm registration certificates. Also available are various Forms and FACT Sheets, including information on obtaining a firearms licence or permit and safe storage requirements.
The Firearms Registry has established a customer service line dedicated to providing customers with comprehensive information and guidance regarding firearm and prohibited weapon related matters. The NSW Police Force Firearms Registry Customer Service Line is open for business between 9:00am and 4:00pm Monday – Friday (except public holidays).
NSW Police Force Firearms Registry Customer Service Line: 1300 362 562
Forensic Evidence & Technical Services Command
The Forensic Evidence & Technical Services Command (FETSC) has over 900 police and civilian staff to provide high quality forensic and technical services to assist investigations, prevent and disrupt crime, protect the community and serve the justice system.
Some of the capabilities provided by the Command include:
- Collection and analysis of physical and electronic evidence at crime and incident scenes.
- Scientific analysis, interpretation of evidence and presentation of evidence to court.
- Identification of persons through biometric means, fingerprints and DNA to assist in criminal, incident and coronial investigations.
- Identification of persons through criminal history to provide background information to the court to inform decisions.
- Criminal record and fingerprint-based background checking to assist in placing the 'right persons' in the 'right places' for specific jobs, visas, adoptions, to name a few.
- Provision of forensic intelligence to assist solving crime across boundaries; linking crime across different evidence types.
- Provision of advice and logistical support to the NSW Police response to chemical, biological, radiological, nuclear and explosive incidents and Disaster Victim Identification events.
- Facilitation of targeted research and innovative development opportunities in collaboration with other forensic and educational institutions
This page sets out information about legal proceedings relevant to the NSW Police Force.
The NSWPF has two different Commands that provide legal services – the Police Prosecutions Command and the Office of the General Counsel.
Visit Subpoenas/Notices to Produce to access information about subpoenas.
Visit GIPA Act / FOI to access information about applications.
The Police Prosecutions Command is responsible for the prosecution of criminal proceedings, applications for apprehended domestic violence orders and other associated application proceedings (section 219 of LEPRA, confiscation of proceeds of crime) in the Local Court and Children’s Court of NSW.
Representations by lawyers acting for persons who have been served with a court attendance notice should be directed to the Commander the of the relevant Police Area Command, Police District or Specialist area responsible for the informant police officer.
Criminal prosecution appeals
Appeals filed in the District Court, Supreme Court or Court of Criminal Appeal connected with prosecutions in the Local or Children’s Court are generally handled by the NSW Director of Public Prosecutions (DPP). Court documents commencing an appeal should be served on the NSW DPP.
Where a prosecution, connected with an Commonwealth offence or Land & Environment offence (contravene noise abatement direction), was conducted by a Police Prosecutor, the NSWPF is generally responsible for conduct of an appeal to the District or Supreme Court
Please serve court documents on:
Appeals to the District Court or Supreme Court connected with AVOs, costs orders, forensic procedures & judicial review
Appeals connected with AVOs, costs orders and forensic procedures are coordinated by the NSWPF Office of the General Counsel.
Court documents commencing an appeal should be served on Office of the General Counsel.
02 9506 5199
Locked Bag 5102
Parramatta NSW 2142
Claim against the State of New South Wales
In accordance with section 6(1) of the Crown Proceedings Act 1998 (NSW) civil proceedings against the Crown under the title of “State of New South Wales” are required to be served on the Crown Solicitor.
Proceedings against the Commissioner of Police, NSW Police Force or an individual police officer or employee
(Including Industrial Relations Commission, NSW Civil & Administrative Tribunal, Administrative Appeal Tribunal, civil proceedings in the Local Court, District Court, Supreme Court and Federal Courts)
Please serve summons or other originating process on the Office of the General Counsel and not individual police stations.
02 9506 5199
Locked Bag 5102
Parramatta NSW 2142
Where there is a need to serve the Commissioner of Police an injunction please telephone 02 9506 5199 and email a copy to email@example.com.
This office and email account is only monitored during business hours.
For urgent matters after hours – please also telephone 02 9506 5199.
Proper name for the NSW Police Force
The proper name or style is: “Commissioner of Police, NSW Police Force”
Marine Area Command
- policing the waterways of NSW to reduce marine crime
- protecting life and property, both at sea and on inland waters
- overseeing aquatic events and controlling spectator craft
- coordinating search and rescue off the coast of NSW
- carrying out diving operations and underwater searches for missing persons and evidence
- maintain and service police launches
- addressing marine crime prevention issues
- safety and compliance reinforcement
Communications and Security Command
The Communication and Security Command is under the leadership of Assistant Commissioner Stacey Maloney.
The Command supports frontline police with modern/contemporary and effective communications and business technology systems provided by expert and professional technical personnel and services with modern and effective communications systems provided by expert and professional customer service personnel
What we do
We support frontline police in a number of ways, providing:
- quality, 24 hour, 7 days per week radio coverage throughout the state.
- emergency response to major incidents (both natural and man made) by co-ordinating the initial response, tasking of combat agencies and the collation and dissemination of information.
- a state of operational readiness where technicians are capable of being deployed state wide to establish communications in respect of major incidents and covert operations
- networked information systems enabling continuous secure access to comprehensive and detailed data accessible via a range of mobile and fixed modes
- an ancillary intelligence-gathering agency that disseminates the 'value added' information received from the community to Local Area Commands and specialist investigative units.
We support the community in a number of ways, providing -
- a timely Triple Zero (000) emergency telephone service to members of the community with a guarantee that their call for assistance will be responded to promptly.
- an alternative telephone service to members of the community to report less serious incidents
- a switchboard service to members of the community to enable contact with the diverse range of NSWP business units and personnel
- a service that accepts anonymous information from members of the community to report matters that could relate to criminal activity.
Who we are
The Communication and Security Command comprises:
Radio Operations Group (Police Radio - Operational)
- 24/7 Radio Dispatch Centres (VKG) at Sydney, Penrith, Newcastle, Oak Flats, and Tamworth
- State Coordinator
- Public Information and Inquiry Service (PIIC)
- VKG Operator Training Services
- VKG Rosters Team
Radio Operations Group (Mon-Fri) contact details
Level 4 Western Side, Sydney Police Centre (SPC)
151-241 Goulburn St
Surry Hills 2010
Phone: 02 9285 3807
Communications Group (Police Radio - Technical)
- Wireless Technology (Management of NSWPF Radio Network)
- Radio Site Management
- Metropolitan Wireless Network Services
- Regional Wireless Network Services
- Radio Engineering Services
- Radio Communications Maintenance (Capital Works) Program
Communications Group (Mon-Fri) contact details:
Level 4 Eastern Side, Sydney Police Centre (SPC)
151-241 Goulburn St
Surry Hills 2010
Phone: 02 9265 4502
- Triple Zero (000)
- Police Assistance Line (131 444)
- NSW Crime Stoppers (1800 333 000)
- Child Wellbeing Unit
- Customer Assistance Unit (1800 622 571)
- For international callers: +61 2 4352 0444
PoliceLink Tuggerah contact details:
PO Box 3427, Tuggerah NSW 2259
Phone: 131 444
PoliceLink Lithgow contact details:
PO Box 445, Lithgow NSW 2790
Phone: 131 444
PoliceLink Command encompasses:
Triple Zero (000)
If you need Police, Fire or Ambulance in an emergency call Triple Zero (000)
When you should call Triple Zero (000)?
- When a life is in danger
- A crime is happening now
- When the event is time critical
Police Assistance Line (131444 or https://portal.police.nsw.gov.au/)
If you are a victim of a crime, other than in life threatening or time critical emergency situations, you should contact the NSW Police Assistance Line (131444) or report online through the NSWPF Community Portal (https://portal.police.nsw.gov.au/)
NSW Crime Stoppers
Crime Stoppers provides members of the public the ability to report information on criminals and or criminal activity. You can report on line https://nsw.crimestoppers.com.au/ or phone 1800 333 000.
Customer Assistance Unit
This unit receives, and processes written or verbal compliments and complaints in relation to the NSW Police Force. The unit operates Monday to Friday from 8am to 4pm.
NSWPF Child Wellbeing Unit
Information Access Applications (GIPA Act)
Phone: 131 444
Interstate callers: 1800 725 631
International callers: +61 2 4352 0444
Postal Address Tuggerah: PO Box 3427, Tuggerah NSW 2259
Postal Address Lithgow: PO Box 445, Lithgow NSW 2790
Postal Address Parramatta: Locked Bag 5102, Parramatta NSW 2124
Police Prosecutions Command
Police Prosecutors prosecute about 95% of criminal cases on behalf of the NSW Police Force and various other government agencies in court of summary jurisdiction, enjoying a success rate of 90% or above. They provide advocacy services for victims of domestic and family violence and are available 24/7 to provide operational legal advice to all levels of the NSW Police Force.
Police prosecutors continue a fine tradition of assisting the State Coroner in the conduct of inquests. They support major policing operations and serious crime investigations with strategic legal advice.
Operational Legal Advice Unit
Police Prosecutions Command has the responsibility for providing specialist support to the field through the provision of timely advice in respect to varying legal issues, and research directed ast addressing inconsistencies and deficiencies in the law.
Covert Applications Unit
Provide advice on applications for surveillance devices and telecommunications interception warrants, assist in preparation of affidavits in support of applications. Provide advice on legal and other issues arising from the use of listening devices and telecommunications intercepts. The Covert Application Section also provides support for Controlled Operations and Extraditions.
Executive Legal Support Unit
Provide legal advice at the corporate level. This includes advice to the NSW Police Force Executive on Cabinet Minutes, Bills and external correspondence and legal advice to commands on corporate policies, procedures and SOPs.
Prosecution Support Unit
The Prosecution Support section comprises of The Prosecutors Training Unit, Brief Managers and Court Processes Unit and Professional Development Unit.
Prosecutor Training, Police Prosecutions Command, currently provides trainee police prosecutors with the training, education and professional development they need to perform the duties of a Police Prosecutor. Successful completion of the Prosecutor Education Program has for many years, been an essential prerequisite for appointment to the position of, Police Prosecutor.
Brief Managers and Court Process unit are responsible for special legal projects by Police Prosecutions relevant to Service wide legal education, IT legal enhancements and improved legal processes, as well as carriage of projects aimed at the strategic development of Police Prosecutions itself.
The Professional Development Network is designed to ensure police prosecutors maintain a high level of superior knowledge. The Professional Development Network consists of the Professional Development Coordinator (PDC) and a number of Professional Development Officers (PDO).
Accelerated Prosecutor Recruitment Program
Police Prosecutions Command recruit police officers and law students (through our Accelerated Prosecutor Recruitment Program - APRP) with the aptitude to become police prosecutors. Prior to 2008, law graduates were not able to become police prosecutors without first spending at least three years performing other police duties. Under the APRP, the NSW Police Force is now recruiting law graduates and fast tracking them into prosecuting.
Current trainee classes are made up of experienced operational police officer and APRP students who have completed their period as a probationary constable. Both groups draw strengths from each other.
Professional Standards Command
- Promoting professional standards.
- Investigating serious criminal allegations, corruption, and high-risk matters where police officers may be involved.
- Identifying and responding to high-risk behaviour in people, places and systems where misconduct is a factor.
- Promoting and supporting fair, consistent and effective management of all staff.
- Providing advisory, consultancy and review services with respect to investigations, critical incidents, complaint management and employee management.
- Applying investigation, intelligence and integrity testing resources according to risk based prioritisation.
- Developing and applying intelligence to identify and support professional standards through analytical support, audits, assessment of probity issues, and strategic research.
- Developing, or contributing to, reference materials, standard operating procedures, policies and training that support professional standards and the application of best practice.
- Acting as a primary point of contact within NSW Police for agencies such as the Law Enforcement Conduct Commission (LECC), the NSW Coroner, the Independent Commission Against Corruption, and the Office of the Childrens' Guardian.
Compliments, Concerns and Complaints
Public Affairs Branch
- Media and issues management
- Internal communication
- Proactive communications and marketing projects targeting internal and external stakeholders
- Overseeing the Sponsorship and Endorsement Policy and Media Policy
- Overseeing the corporate image and branding including the use of the police insignia and the design and production of support materials
- Operational support to investigations through media liaison and multimedia production
- Public relations expertise including event management and website management
- Market research
- Film and TV liaison
- Corporate photography
What we do
Contact the Media Unit - Public Affairs:
Corporate Communications Unit
What we do
- Internal communication via the intranet and Police Monthly
- Public relations support including event management and community and inter government agency liaison
- Corporate branding including the use of the police insignia, design and photography
- NSW Police image including assisting the film and television industry with using the police image "on camera"
- Multimedia production
- Overseeing sponsorship requirements
Contact the Corporate Communications Unit Public Affairs:
Special Constables are valued members of the NSW Police Force. Their role is to maintain safety and security of key NSW Police Force premises such as the NSW Police Headquarters, the Mounted Police and other important government buildings such as NSW Parliament House and the NSW Governors House in Sydney.
What are the duties of a Special Constable?
Duties include, amongst others, providing the first point of contact for visitors and police at key protected venues, monitoring electronic access points and CCTV security footage.
Is training provided?
Yes, before you start your actual employment as a Special Constable you are required to attend paid on the job training.
What are the hours like?
Special Constables work predominately 12 hour rotational shifts day or night. In addition Special Constables receive approximately five weeks paid annual leave each year. As a Special Constable, you’ll be paid a competitive salary including shift penalties. Salary includes employer’s contribution to superannuation and annual leave loading.
How do I become a Special Constable?
When vacancies occur, they are advertised on JobsNSW website (www. jobs.nsw.gov.au). You need to complete an online application.
State Crime Command
The State Crime Command delivers professional policing services to the community of NSW through disrupting, preventing and responding to serious and organised crime. Led by the Commander, State Crime Command and the Director, Crime Operations the command consists of eight specialist squads each representing a head of discipline for major crime types. Administrative functions within the command are provided by Business Services, Human Resources and the Professional Standards Unit and other specialist commands with the NSW Police Force.
State Crime Command Squads
Drug and Firearms Squad
The Drug and Firearms Squad lead, manage and conduct investigations into upper level and/or organised criminal activities or networks involved in the supply, distribution and production of illicit drugs and firearms.
The Squad provides support to other NSW Police Force commands and units in their response to serious drug and firearms crime. This includes providing a professional consultancy and direction to the NSW Police Force response to drug and firearm crime.
Criminal Groups Squad
The Criminal Groups Squad and Strike Force Raptor target groups and individuals who engage in serious and organised crime, in particular those who have a propensity for violence. This is achieved with proactive investigations and intelligence based, high impact policing operations with the intention of preventing and disrupting conflicts and prosecuting and dismantling networks engaged in serious criminal activity.
Organised Crime Squad
The Organised Crime Squad conducts investigations targeting high level organised crime, disrupting the activity, identifying those criminals and criminal groups engaged in it and effecting their arrest.
This includes organised crime activity targeting or connected with licensed casinos, New South Wales racing industries and sporting codes and money laundering activity within criminal groups in NSW. The squad also provides support and training to investigators to assist in the identification of assets eligible for seizure and forfeiture in accordance with the Confiscation and Proceeds of Crime Act 1989. In conducting its work, the Organised Crime Squad works with commands within NSW Police Force, Commonwealth, State and Territory Police Forces and other law enforcement partner agencies
Computer related technology is evolving and improving at an incredible rate, with computers, smartphones and the internet now used in every part of our daily lives. Criminals are exploiting these technologies to commit new types of crime and traditional crimes in new ways.
The Cybercrime Squad leads and drives the New South Wales Police Force response to cyber enabled and cyber dependent crime. The squad is responsible for investigating and prosecuting complex cyber offences requiring advanced technical skill and capability and processes all reports received through the Reportcyber portal, determining the appropriate course of action. The squad provides specialist assistance to Police Area Commands, Police Districts and other NSW Police Force Commands.
The Homicide Squad leads and drives the NSW Police Force response to homicide and coronial investigations at all levels. This is achieved through the development of tactical intelligence products, policy advice and the provision of good practice and specialist investigative service for major criminal investigations including murder, suspicious deaths, coronial investigations and critical incidents.
Child Abuse and Sex Crimes Squad
No other crimes seem to arrest the attention of the public and media as much as child abuse or adult sexual assault. This is because our community considers these crimes abhorrent and alarming. Abusing children, either by sexual or physical abuse or neglect, is one of the worst offences that can be committed.
The experience of sexual assault is different for everyone who experiences it, regardless of whether it is committed by a stranger or someone known to the victim. It is like any other major shock or trauma, with a whole range of short, and long term effects for the victim.
The Child Abuse and Sex Crimes Squad was established to ensure provision of a specialist sexual assault response to support Police Area Commands across NSW.
Financial Crime Squad
The Financial Crimes Squad leads and drives the NSW Police Force response to fraud, identity crime, motor vehicle theft/re-birthing (including precious and scrap metal theft) and arson (encompassing structural fires and bushfires).
This is done through the development and implementation of prevention strategies, proactive and reactive enforcement policy, intelligence products, best practice and provision of specialist investigative services across the three crime disciplines.
Robbery and Serious Crime Squad
The Robbery and Serious Crime Squad leads and drives the New South Wales Police Force response to Robbery, Extortion, Kidnap for Ransom, Product Contamination and other Serious Property Crime, including major breaking offences on commercial warehouses and distribution centres and receivers of the property.
The squad supports Police Area Commands, Police Districts and Regions through the provision of specialist investigative advice. Dependent on the circumstances the Robbery and Serious Crime Squad will provide initial assistance via telephone consultation and has the capability of an on- call response.
Traffic and Highway Patrol
1. The Command Administration
- Transport Policy Unit (TPU) - The TPU consists of a coordinator and an intelligence cell. Its function is to coordinate with the various internal and external transport agencies such as State Rail Authority, and to provide intelligence and analysis to assist in operations. The Unit provides a specific focus on transit related crime.
- Traffic Support Group (TSG) - The TSG consists of a small task force of police cyclists, with the primary objectives of providing a high standard, safe and reliable VIP escort service for visiting dignitaries, Heads of State and on other occasions as required. The Group provides a high profile and intelligence driven operational support to Region and Local Area Commands to address road safety and crime issues. It is also used as a strike force to target known critical routes during State operations and holiday periods.
- Traffic Strike Force - The charter of the Traffic & Highway Patrol Command Strike Force is to target all aspects of road safety impacting upon the road network of New South Wales. The deployment of the Strike Force is based upon intelligence and resources can be deployed across all Local Area Commands within New South Wales. The Strike Force can deploy to any Region or LAC to carry out duties on behalf of the Commander of Traffic & Highway Patrol Command.
- Aerial Speed Enforcement (ASE) - The ASE is a program run by the NSW Police Force to target speeding drivers within NSW. A NSW Police Force aeroplane monitors the speed of motor vehicles between two marked surveyed lines on the road which are 500 metres apart.
- Random Drug Testing Unit - The RDTU is responsible for the coordination of the NSW Police Force Drug Testing vehicles and equipment to support state wide operations.
3. Traffic Policy Section (TPS)
4. Operational Planning Unit
- Planning & Intelligence Unit
- Traffic Research and Intelligence Unit - The Traffic Research and Intelligence Unit collects and disseminates statistical information about fatal, injury and major collisions on NSW roads, including mapping, and maintains an overview to brief the senior executive.
- RMS Enhanced Enforcement Program Coordinator - The Coordinator manages the Enhanced Enforcement Program and is the central contact and administrative point between the Service and the Roads & Maritime Traffic Management Directorate.
- Metropolitan Crash Investigation Unit - The Metropolitan Crash Investigation Unit is based at Huntingwood. The Crash Investigation Unit is responsible for the investigation of serious traffic crashes on a 24-hour basis in the Sydney metropolitan area.
6. Traffic Technology Section (TTS)
- Breath Analysis & Research Unit - The Breath Analysis & Research Unit is responsible for maintaining the integrity of the State's breath testing program, including the provision and maintenance of all equipment throughout the state.
- Blood Sample Unit - The Blood Sample Unit is responsible for maintaining the integrity of the Police compulsory blood alcohol and drug driving programs.
- Radar Engineering Unit - The Radar Engineering Unit is a NATA accredited laboratory and is responsible for the technical evaluation, acceptance testing, certification, maintenance, servicing and calibration of speed detection and breath analysis equipment.
7. Transport Management Centre (TMC)
Police Recruitment Branch has developed a number of videos to assist people interested in joining the NSW Police Force. These video cover the general information session for 2020 and also the fitness requirements.
Information Session 2020
Fitness - Physical Capacity Testing