Counter Terrorism and Special Tactics
Anti Terrorism & Security Group
Coordinated Response Group
State Protection Group
Business Support Unit
The Firearms Registry is part of the NSW Police Force and is responsible for administering the Firearms and Prohibited Weapons legislation.
Our mission is to increase community awareness and education in relation to firearm and prohibited weapon related requirements by providing the community with information on the possession, use and safe storage of firearms and prohibited weapons.
The Firearms Registry offers a range of services, including issuing firearm licences and permits to individuals, businesses, clubs and dealers, the registration of firearms and the monitoring of compliance of the Firearms Act 1996, the Weapons Prohibition Act 1998 and associated regulations.
Our website provides a range of online services, including the ability to verify a licence or permit, request licence application forms or duplicate firearm registration certificates. Also available are various Forms and FACT Sheets, including information on obtaining a firearms licence or permit and safe storage requirements.
The Firearms Registry has established a customer service line dedicated to providing customers with comprehensive information and guidance regarding firearm and prohibited weapon related matters. The NSW Police Force Firearms Registry Customer Service Line is open for business between 9:00am and 4:00pm Monday – Friday (except public holidays).
NSW Police Force Firearms Registry Customer Service Line: 1300 362 562
Forensic Services Group
- Collection and analysis of exhibits at crime and incident scenes.
- Scientific analysis, interpretation of evidence and presentation of evidence to court.
- Identification of persons through fingerprints and DNA to assist in criminal, incident and coronial investigations.
- Identification of persons through criminal history to provide background information to the court to inform decisions.
- Criminal record and fingerprint based background checking to assist in placing the 'right persons' in the 'right places' for specific jobs, visas, adoptions, to name a few
- Provision of forensic intelligence to assist solving crime across boundaries; linking crime across different evidence types and chemical profiling of drug seizures.
Crime Scene Services Branch (CSSB)
Identification Services Branch (ISB)
Strategic Forensic Support Branch (SFSB)
- Bring together all FSG projects under one overarching centralised Unit enabling the streamlining of processes and practices; this will ensure that the FSG Command enjoys a uniform project standard with full clarity of mission and architecture;
- Identify potential business improvement opportunities in processes and systems to support and streamline FSG and front line Policing;
- Integrate experienced training and quality-focused staff with CSSB personnel ensuring the fast transition of good, sustainable, scientific practices to CSSB and ISB, underpinned by sound training standards, compliance and evidence-based research;
- Renew the focus on innovation and targeted research which will provide a valuable resource for the Executive, (particularly through the ICT Governance structure), highlighting emerging national and international science and technology (S & T) tools, trends risks and challenges, as well as opportunities for collaboration with other forensic and educational institutions;
- Provide and facilitate policy and legal services to assist and manage policy development and legal advice including that surrounding MOU agreements and procurement issues; and
- Limit duplication and maximise leverage off shared expertise and collaborative arrangements within an environment of financial constraint.
Marine Area Command
- policing the waterways of NSW to reduce marine crime
- protecting life and property, both at sea and on inland waters
- overseeing aquatic events and controlling spectator craft
- coordinating search and rescue off the coast of NSW
- carrying out diving operations and underwater searches for missing persons and evidence
- maintain and service police launches
- addressing marine crime prevention issues
- safety and compliance reinforcement
Operational Communications and Information Agency
What we do
- quality, 24 hour, 7 days per week radio coverage throughout the state.
- emergency response to major incidents (both natural and man made) by co-ordinating the initial response, tasking of combat agencies and the collation and dissemination of information.
- a state of operational readiness where technicians are capable of being deployed state wide to establish communications in respect of major incidents and covert operations
- networked information systems enabling continuous secure access to comprehensive and detailed data accessible via a range of mobile and fixed modes
- an ancillary intelligence-gathering agency that disseminates the 'value added' information received from the community to Local Area Commands and specialist investigative units.
- a timely Triple Zero (000) emergency telephone service to members of the community with a guarantee that their call for assistance will be responded to promptly.
- an alternative telephone service to members of the community to report less serious incidents
- a switchboard service to members of the community to enable contact with the diverse range of NSWP business units and personnel
- a service that accepts anonymous information from members of the community to report matters that could relate to criminal activity.
Who we are
Radio Operations Group (Police Radio - Operational)
- 24/7 Radio Dispatch Centres (VKG) at Sydney, Penrith, Newcastle, Oak Flats, and Tamworth
- Duty Operations Inspector (DOI)
- Public Information and Inquiry Service (PIIC)
- VKG Operator Training Services
- VKG Rosters Team
Radio Operations Group (Mon-Fri) contact details
Communications Group (Police Radio - Technical)
- Wireless Technology (Management of NSWPF Radio Network)
- Radio Site Management
- Metropolitan Wireless Network Services
- Regional Wireless Network Services
- Radio Engineering Services
- Radio Communications Maintenance (Capital Works) Program
Communications Group (Mon-Fri) contact details:
Operational Information Agency
- External Information
- Crime Information
- Court Notices
- Community Tracing
- Professional Standards
- Business Team
Operational Information Agency (Mon-Fri) contact details
- Triple Zero (000)
- Police Assistance Line (131 444)
- NSW Crime Stoppers (1800 333 000)
- Child Wellbeing Unit (1800 725 654)
- Customer Assistance Unit (1800 622 571)
- For international callers: +61 2 4352 0444
PoliceLink Tuggerah contact details:
PoliceLink Lithgow contact details:
The NSW Police Band
Police Prosecutions Command
Operational Legal Advice Unit
Covert Applications Unit
Executive Legal Support Unit
Prosecution Support Unit
Accelerated Prosecutor Recruitment Program
Professional Standards Command
- Promoting professional standards.
- Investigating serious criminal allegations, corruption, and high-risk matters where police officers may be involved.
- Identifying and responding to high-risk behaviour in people, places and systems where misconduct is a factor.
- Promoting and supporting fair, consistent and effective management of all staff.
- Providing advisory, consultancy and review services with respect to investigations, critical incidents, complaint management and employee management.
- Applying investigation, intelligence and integrity testing resources according to risk based prioritisation.
- Developing and applying intelligence to identify and support professional standards through analytical support, audits, assessment of probity issues, and strategic research.
- Developing, or contributing to, reference materials, standard operating procedures, policies and training that support professional standards and the application of best practice.
- Acting as a primary point of contact within NSW Police for agencies such as the Police Integrity Commission, the NSW Ombudsman, the NSW Coroner, and the Independent Commission Against Corruption.
Compliments, Concerns and Complaints
Public Affairs Branch
- Media and issues management
- Internal communication
- Proactive communications and marketing projects targeting internal and external stakeholders
- Overseeing the Sponsorship and Endorsement Policy and Media Policy
- Overseeing the corporate image and branding including the use of the police insignia and the design and production of support materials
- Operational support to investigations through media liaison and multimedia production
- Public relations expertise including event management and website management
- Market research
- Film and TV liaison
- Corporate photography
What we do
Contact the Media Unit - Public Affairs:
Corporate Communications Unit
What we do
- Internal communication via the intranet and Police Monthly
- Public relations support including event management and community and inter government agency liaison
- Corporate branding including the use of the police insignia, design and photography
- NSW Police image including assisting the film and television industry with using the police image "on camera"
- Multimedia production
- Overseeing sponsorship requirements
Contact the Corporate Communications Unit Public Affairs:
State Crime Command
- Organised Crime Directorate
- Serious Crime Directorate
- Intelligence Directorate
- Business Services Directorate
- Professional Standards Unit
Organised Crime Directorate
Firearms & Organised Crime Squad
- Investigation and prosecution of persons involved in the manufacture, trafficking and/or possession of illicit firearms and military style weapons.
- Investigation and prosecution of Organised Crime Groups who possess/use firearms in furtherance of their criminal activities.
Middle Eastern Organised Crime Squad
Organised Crime Squad
- To work with the NSW Crime Commission and other agencies to identify, target and investigate high level organised crime activity, identities and groups impacting on NSW;
- To investigate organised crime activity within the precinct of 'The Star' Casino;
- To investigate organised crime activity within the NSW racing industry;
- To investigate money laundering activity, the proceeds of crime and seize criminal assets; and
- To investigate transnational trafficking in illicit commodities and the provision of illicit services that impact NSW by criminal networks stemming from East Asia and other jurisdictions.
Serious Crime Directorate
Fraud and Cybercrime Squad
Child Abuse Squad
Requests for information to the Child Abuse Squad under Chapter 16A
Property Crime Squad
Robbery & Serious Crime Squad
Sex Crimes Squad
Business Services Directorate
Professional Standards Unit
- The receipt and assessment of complaint matters in keeping with the legislative requirements under Part 8A of the Police Act 1990 and Public Sector Management Act.
- Management of complaints and managerial issues involving State Crime Command staff, including the allocation of resources to identify and investigate complaint issues.
- Identifying, managing and reporting corruption risks.
- Ensuring professional and ethical standards of State Crime Command are maintained.
- Provide support to the SCC Squad Commanders in all areas of complaint management.
- Provide advice, guidance, training and support to State Crime Command personnel in relation to complaint handling processes.
- Liaise with the Office of the Ombudsman, Police Integrity Commission, Internal Witness Support Unit and Professional Standards Command.
- Oversight complaint databases including C@ts.i to ensure professional and timely service.
- Maintain confidentiality of sensitive material.
- Facilitate the Complaints Management Meeting and provide advice to the Complaints Management Team.
Traffic and Highway Patrol
1. The Command Administration
- Transport Policy Unit (TPU) - The TPU consists of a coordinator and an intelligence cell. Its function is to coordinate with the various internal and external transport agencies such as State Rail Authority, and to provide intelligence and analysis to assist in operations. The Unit provides a specific focus on transit related crime.
- Traffic Support Group (TSG) - The TSG consists of a small task force of police cyclists, with the primary objectives of providing a high standard, safe and reliable VIP escort service for visiting dignitaries, Heads of State and on other occasions as required. The Group provides a high profile and intelligence driven operational support to Region and Local Area Commands to address road safety and crime issues. It is also used as a strike force to target known critical routes during State operations and holiday periods.
- Traffic Strike Force - The charter of the Traffic & Highway Patrol Command Strike Force is to target all aspects of road safety impacting upon the road network of New South Wales. The deployment of the Strike Force is based upon intelligence and resources can be deployed across all Local Area Commands within New South Wales. The Strike Force can deploy to any Region or LAC to carry out duties on behalf of the Commander of Traffic & Highway Patrol Command.
- Aerial Speed Enforcement (ASE) - The ASE is a program run by the NSW Police Force to target speeding drivers within NSW. A NSW Police Force aeroplane monitors the speed of motor vehicles between two marked surveyed lines on the road which are 500 metres apart.
- Random Drug Testing Unit - The RDTU is responsible for the coordination of the NSW Police Force Drug Testing vehicles and equipment to support state wide operations.
3. Traffic Policy Section (TPS)
4. Operational Planning Unit
- Planning & Intelligence Unit
- Traffic Research and Intelligence Unit - The Traffic Research and Intelligence Unit collects and disseminates statistical information about fatal, injury and major collisions on NSW roads, including mapping, and maintains an overview to brief the senior executive.
- RMS Enhanced Enforcement Program Coordinator - The Coordinator manages the Enhanced Enforcement Program and is the central contact and administrative point between the Service and the Roads & Maritime Traffic Management Directorate.
- Metropolitan Crash Investigation Unit - The Metropolitan Crash Investigation Unit is based at Huntingwood. The Crash Investigation Unit is responsible for the investigation of serious traffic crashes on a 24-hour basis in the Sydney metropolitan area.
6. Traffic Technology Section (TTS)
- Breath Analysis & Research Unit - The Breath Analysis & Research Unit is responsible for maintaining the integrity of the State's breath testing program, including the provision and maintenance of all equipment throughout the state.
- Blood Sample Unit - The Blood Sample Unit is responsible for maintaining the integrity of the Police compulsory blood alcohol and drug driving programs.
- Radar Engineering Unit - The Radar Engineering Unit is a NATA accredited laboratory and is responsible for the technical evaluation, acceptance testing, certification, maintenance, servicing and calibration of speed detection and breath analysis equipment.
7. Transport Management Centre (TMC)