Security operative and Master licence holders can amend or vary their licence to update their details and licence subclasses.

They can also request a replacement licence if their licence card or certificate has been lost, stolen, misplaced, damaged or destroyed.

Amend an operative licence

Class 1 and Class 2 security operative licence holders can amend their contact details online via the Update Your Contact Details Online page. They can add or delete licence subclasses online via Service NSW.

These following changes can be requested online:

  • Change of address
  • Change of contact details
  • Add and/or delete licence subclasses
  • Replace lost, stolen, destroyed, defaced, mutilated or illegible licence card

The following changes can only be requested by completing the P645 Amend, vary or replace an existing class 1 and/or class 2 licence form:

  • Change of name
  • Change of other personal details, eg gender

You can use the P645 application form to request for multiple changes to be made to your licence at the same time. Just be sure to include any relevant supporting documents with your completed application form when you lodge your request with our office.

Send your application form via email to sled@police.nsw.gov.au OR via post to:

Security Licensing & Enforcement Directorate
Locked bag 5099
Parramatta NSW 2124

Amend an individual Master licence

To amend or vary an individual Master licence use the P1121 form (PDF).

Fill in all your business details at the top of the form. Only include a registered business name if this is applicable to your business.

Then indicate the reason for your application by ticking the relevant box. You can choose more than one option.

  • Upgrade your licence subclass – change the maximum number of operatives you can provide through your Master licence.
  • Change your name – your name must first be updated on the Australian Business Register
  • Change your business address and/or contact details – please note, you can also update your address and/or contact details by emailing your full licence details, including your new address to sled@police.nsw.gov.au
  • Change, add and/or delete a business name - the business name must be registered to the same ABN that is attached to your Master licence
  • Change the ABN – only applicable to ABNs issued to an individual/partnership
  • Change the name of a close associate on the Master licence
  • Add a close associate to the Master licence
  • Delete a close associate from the Master licence
  • Request a replacement Master licence certificate with no changes

Please note: Ensure all relevant sections are completed to avoid delays in the processing of your application. The fee for a combination of amendments (apart from a licence upgrade) is $65.

Send your application form via email to sled@police.nsw.gov.au OR via post to:

Security Licensing & Enforcement Directorate
Locked bag 5099
Parramatta NSW 2124

Amend a corporation Master licence

To amend or vary a corporation Master licence use the P1120 form (PDF).

Fill in all your business details at the top of the form. Only include a registered business name if this is applicable to your business.

Then indicate the reason for your application by ticking the relevant box. You can choose more than one reason.

  • Upgrade your licence subclass - change the maximum number of operatives you can provide through your Master licence
  • Change your corporation name – the entity name must first be updated with ASIC
  • Change your business address and/or contact details – please note, you can also update your address and/or contact details by emailing your full licence details, including your new address to sled@police.nsw.gov.au
  • Change, add and/or delete a business name – the business name must be registered to the same ABN that is attached to your Master licence
  • Change the nominated person on the Master licence – be sure to remove the previous nominated person as a close associate if they will no longer be associated with the business
  • Change the name of a close associate on the Master licence
  • Add a close associate to the Master licence
  • Delete a close associate from the Master licence
  • Request a replacement Master licence certificate with no changes

Please note: corporation Master licence amendment forms must be lodged by the Nominated Person. Ensure all relevant sections are completed to avoid delays in the processing of your application. The fee for a combination of amendments (apart from a licence upgrade) is $65.

Send your application form via email to sled@police.nsw.gov.au OR via post to:

Security Licensing & Enforcement Directorate
Locked bag 5099
Parramatta NSW 2124

Amend a government agency Master licence

To amend or vary a government agency Master licence use the P1123 form (PDF).

Fill in all your agency details at the top of the form.

Then indicate the reason for your application by ticking the relevant box. You can choose more than one reason if it’s applicable. The fee for a combination of amendments (apart from a licence upgrade) is $65.

  • Upgrade the licence subclass - change the maximum number of operatives that can be provided through the Master licence
  • Change the agency name
  • Change the agency’s business address and/or contact details
  • Change, add and/or delete a business or trading name
  • Change the nominated person on the Master licence
  • Request a replacement Master licence certificate with no changes

Complete the rest of the form taking care to fill in all the relevant details in your chosen sections.

Send your application form via email to sled@police.nsw.gov.au OR via post to:

Security Licensing & Enforcement Directorate
Locked bag 5099
Parramatta NSW 2124

Amend an operative licence – Mutual Recognition

Class 1 and Class 2 licensees who obtained their licence via Mutual Recognition legislation can update their contact details via the Update Your Contact Details Online page.

The following changes can be requested online:

  • Change of address
  • Change of contact details
  • Replace lost, stolen, destroyed, defaced, mutilated or illegible licence card

For all other changes please send an email with details of your requested changes to SLED@police.nsw.gov.au.