On this page: Registered Training Organisations; Master Licence Qualifications; Operator Licence Qualifications

Registered Training Organisations (RTOs)

Training for CAPI licensing must be conducted by a training organisation that is registered with the Australian Skills Quality Authority (ASQA).

If you possess qualifications and/or experience you would like assessed against the competencies relevant to the Certificate III in Investigative Services or the Certificate III in Mercantile Agents, you must apply to an RTO for a 'recognition of prior learning' (RPL) assessment.

For a list of RTOs offering CAPI training, refer to www.training.gov.au and search by either the:

  • Qualification title; Certificate III in Investigative Services / Certificate III in Mercantile Agents OR
  • Qualification code; CPP30607 or CPP30619  (Certificate III in Investigative Services) / FNS30415 or FNS30420 (Certificate III in Mercantile Agents)

Master Licence Qualifications

Master licence in any CAPI activity other than Debt Collection

There are no qualification requirements for a Master Licence in any combination of the following activities:

  • Process Serving
  • Repossession of Goods
  • Surveillance of Persons
  • Investigation of Persons

Master licence - Debt Collection activity

The module BSBCNV614 - Apply Principles of Trust Accounting is required. This module superseded BSBCNV506. After 15 March 2022, BSBCNV506 will no longer be accepted and all applicants must complete BSBCNV614.

Where a Trust Account is held, it is a condition that the licensee provides evidence of an employee responsible for the Trust Account, having successfully completed this module, within 12 months of issue of the licence, or no later than the first Audit period subsequently occurring.

Operator Licence Qualifications

CAPI Operator licence qualification requirements are listed below. Evidence of completion of training must be supplied within 24 months from the date the operator licence was first granted.

Certificate III in Mercantile Agents (course No. FNS30415 or FNS30420)

Note: Certificate III in Mercantile Agents course No. FNS30410 and FNS30415 have been superseded by FNS30420.

After 15 March 2022, FNS30415 will no longer be accepted and all applicants will be required to complete FNS30420.

SLED will accept:

  • FNS30415 qualifications issued from 25 March 2015
  • FNS30420 qualifications issued from 2 February 2021

Licensable activities:

  • Debt Collection
  • Process Serving
  • Repossession of Goods

A total of 12 units are required; the 8 core units and 4 electives. The compulsory core units are applicable to all 3 licensable activities. Visit www.training.gov.au for a full list of units.

Certificate III in Investigative Services (course No. CPP30607 or CPP30619)

SLED will accept:

  • CPP30607 qualifications issued from 18 January 2017
  • CPP30619 qualifications issued from 29 September 2019

After 15 March 2022, CPP30607 will no longer be accepted and all applicants will be required to complete CPP30619.

Licensable activities:

  • Investigation of Persons
  • Surveillance of Persons

A total of 16 units are required; the 5 core units and 11 electives. The compulsory core units are applicable to both licensable activities.

With your elective units, you must complete:

  • All 8 units in Group A plus 3 units from any other group not already selected, OR
  • All 7 units in Group B Plus 4 units from ay other group not already selection
  • Up to 1 unit may be selected from any training package as long as it contributes to a valid, industry-supported vocational outcome and maintains the Australian Qualifications Framework for this course.

CPP30607 has now been superseded and the teach-out period ends on 29 March 2021. After that date there is a six-month grace period during which you can still apply for your licence using this qualification. If you apply after the six-month grace period you will be required to complete the new course to be eligible for your licence.

Core units 
CPPINV3026Work effectively in investigative services
CPPINV3027Develop investigation plans
CPPINV3028Investigate and locate subjects
CPPINV3029Provide quality investigative services to clients
CPPSEC3124Prepare and present evidence in court

Elective units:

Group A: Factual Investigation 
BSBESB305Address compliance requirements for new business ventures
CPPINV3030Conduct factual investigations
CPPINV3031Conduct interviews and take statements to support investigations
CPPINV3032Develop factual investigation reports
HLTWHS003Maintain work health and safety
PSPCRT007Compile and use official notes
PSPREG006Produce formal record of interview
PSPSEC009Handle sensitive information
Group B: Surveillance 
BSBESB305Address compliance requirements for new business ventures
CPPINV3033Conduct surveillance operations
CPPINV3034Organise and operate surveillance vehicles
CPPINV3035Develop surveillance investigation reports
HLTWHS003Maintain work health and safety
PSPCRT007Compile and use official notes
PSPSEC009Handle sensitive information
Group C: General electives 
AVIY3075Control remote pilot aircraft systems in normal flight
BSBMB301Investigate micro business opportunities
BSBESB401Research and develop business plans
BSBESB402Establish legal and risk management requirements of new business ventures
CPPSEC3101Manage conflict and security risks using negotation
FNSMCA303Serve legal process

For a list of RTOs offering CAPI training, refer to www.training.gov.au and search by either the qualification name or code.