Combat agencies are certain agencies which are responsible for coordinating the response to a particular emergency. The NSW Police Force is the combat agency for Search and Rescue, and Terrorism.

There are Emergency Operations Controllers (EOCONs) at each level, who are sworn officers of the NSW Police Force. EOCONs control the response to emergencies where there is no designated combat agency.

Functional Areas represent key sectors and provide support to combat agencies. Each functional area has a dedicated Functional Area Coordinator (FAC). The NSW Police Force is responsible for the Public Information Services Functional Area (PIFAC). Other functional areas include:

  • Agricultural and Animal Services
  • Education Services
  • Energy and Utility Services
  • Engineering Services
  • Environmental Services
  • Health Services
  • Telecommunications Services
  • Transport Services
  • Welfare Services