Lodging a Report of Non-Compliance with SLED
SLED is responsible for administering the Security Industry Act 1997 and the Security Industry Regulation 2016. SLED will assess all reports of non-compliance received regarding the security industry. Matters requiring further action will be referred to the relevant team within SLED's Industry Regulation Unit for appropriate compliance and enforcement action.
All non-compliance reports received by SLED will be treated confidentially. You may lodge a report of non-compliance anonymously.
SLED investigates criminal matters that fall under the Security Industry Act 1997 and the Security Industry Regulation 2016. If your report relates to a criminal matter outside of the legislation, or if you have any concerns regarding your safety or well-being, you should report the matter immediately to your local police station.
What SLED does not investigate:
| Nature of Complaint | Where you should report it |
|---|---|
| Criminal matters including but not limited to: assault, fraud, drugs, etc |
Your local police station Regions, Commands, and Districts |
|
Tax evasion Failure to pay superannuation | Australian Taxation Office www.ato.gov.au/calculators-and-tools/report-unpaid-super-contributions-from-my-employer/
|
|
Cash or under-Award payments Failure to pay penalties rates | Fair Work Ombudsman https://www.fairwork.gov.au/workplace-problems/fixing-a-workplace-problem/get-our-help-with-your-workplace-issue |
| Dissatisfaction with the service of a Security licensee |
NSW Fair Trading https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint |
You can report non-compliance with the Security Act and Regulation by using our online form.