If your security licence card has been lost or stolen, you have seven days to file a report with police and obtain an event number. You can report you lost/stolen licence through the NSW Police Force Community Portal at www.police.nsw.gov.au. If you are unable to report online, you can call the Police Assistance Line on 131444. You then have 14 days to apply for a replacement licence via Service NSW.

If your security licence card has been damaged or destroyed, you have seven days to inform SLED. You then have 14 days to apply for a replacement licence via Service NSW.