1. Apply online via Service NSW and attach all necessary documentation when requested.
  2. SLED processes your payment.
  3. SLED will contact you within two to three weeks with instructions to visit a police station to have your finger/palmprints taken or requesting further information if required.
  4. SLED conducts probity checks, investigating the nominated person’s NSW and national criminal history and that of their close associates. This takes four to six weeks to complete.
  5. If the licence is granted the nominated person will receive the Master licence certificate in the post.
  6. If the application is refused, the nominated person will receive a letter explaining the reason/s and the appeals process. For more information, see the Refusal, Revocation and Right of Review page.