The Security Licensing & Enforcement Directorate (SLED) can be contacted:
- by phone: 1300 362 001 8.30am to 3.30pm Monday to Friday (excluding public holidays)
- by post at:
Security Licensing & Enforcement Directorate
Locked bag 5099
Parramatta NSW 2124
- by e-mail: SLED@police.nsw.gov.au
If you are calling from overseas, call 61 1300 362 001.
When contacting SLED about a licence or application, please provide the licence or application number, your full name and date of birth for identification purposes.
Please note: SLED can only assist with queries related NSW security and CAPI licences. For queries related to interstate or New Zealand licences, please call the relevant authority.
| State agency | Website | Contact number |
|---|---|---|
ACT Access Canberra | www.accesscanberra.act.gov.au/s/article/security-industry-licensing-tab-overview | 13 22 81 |
Northern Territory Licensing NT | (08) 8999 1800 | |
South Australia Consumer and Business Services | www.sa.gov.au/topics/business-and-trade/licensing/security/security-and-investigation-agent-licence | 131 882 and press 4 |
Queensland Office of Fair Trading | 13 74 68 | |
Tasmania Consumer, Building and Occupational Services | 1300 654 499 | |
Victoria Victoria Police Licensing and Regulation Division | www.police.vic.gov.au/private-security | 1300 651 645 |
Western Australia WA Police Force Licensing Services | www.police.wa.gov.au/About-Us/Our-Agency/Police-Licensing-Services/Security | 1300 171 011 |
Western Australia Department of Mines, Industry Regulation and Safety (Consumer Protection) | www.commerce.wa.gov.au/consumer-protection/applying-debt-collectors-licence | 1300 304 054 |
New Zealand Ministry of Justice (Private Security Personnel Licensing Authority) | www.justice.govt.nz/tribunals/licences-certificates/pspla/ | From New Zealand: 0800 4PSPLA (477 752) |