The NSW Police Force plays a vital role in responding to and providing support for victims of crime. Victim support and referral cannot be fulfilled solely by the NSW Police Force. We work with other agencies within the justice system to improve the response and outcomes for victims of crime. The Victims Access Line (VAL), run by Victims Services, Department of Attorney General and Justice, can provide you with information, referral and support to a range of services for victims of crime.
- Victims Access Line (VAL): 1800 633 063
- Aboriginal Contact Line: 1800 019 123
- www.victimsservices.justice.nsw.gov.au
If your matter relates to identity fraud, support is available through ID Support NSW and IDCARE. Both organisations can assist individuals and businesses reduce harm they experience from the compromise and misuse of their identity information.
If your identity falls into the wrong hands, ID Support can provide advice on how to:
- Restore the security of your identity documents,
- Protect your identity in the future, and
- Access support, including counselling services.
For more information, please access ID Support NSW - https://www.nsw.gov.au/id-support-nsw or call 1800 001 040. ID Support NSW Poster (PDF)
IDCARE is Australia and New Zealand's national identity & cyber support service. IDCARE provides free support to individuals and organisations impacted by identity theft, scams and cybercrime. Visit www.idcare.org or call 1800 595 160 for more information.
Other resources
- Counselling -Talk to your GP and/or local health professional.
- Solicitor/Lawyer - To obtain advice regarding the recovery of your financial loss.
- Service NSW – Mental wellbeing resources (https://www.service.nsw.gov.au/guide/mental-wellbeing-resources)