Victims Services, within the Department of Communities and Justice, provides counselling and financial assistance to help victims of violent crime in NSW under the Victims Support Scheme​.

The Victims Support Scheme allows eligible victims of violent crime to access four pillars of support:​

  • Free counselling ​
  • Financial assistance for immediate needs, including the Immediate Needs Support Package [INSP] for domestic violence victims​
  • Financial assistance for economic loss​
  • Recognition payments.

Victims Access Line (VAL): 1800 633 063
Aboriginal Contact Line: 1800 019 123
Business hours: 9am to 5pm, Monday to Friday (excluding public holidays)