Additional Resources

External Helplines and Services

Lifeline Australia

Phone: 13 11 14

Website: www.lifeline.org.au

Lifeline is an independent non-profit organisation providing free crisis support services including mental health support, suicide prevention services and emotional assistance via phone and online. Service available 24/7.

Blue Hope

Phone: (07) 3607 5800

Website: www.bluehope.org.au

A non-profit charity independent of all law enforcement agencies in Australia. Blue Hope provides support to current and former police officers around Australia including access to psychological services, peer support, education and training. Service available business hours only.

Suicide Call Back Service

Phone: 1300 659 467

Website: www.suicidecallbackservice.org.au

Provides free counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues. Service available 24/7.

Beyond Blue

Phone: 1300 224 636

Website: www.beyondblue.org.au

Beyond Blue provides a free service to address issues associated with depression, suicide, anxiety disorders and other related mental health issues. Service available 24/7.

Headspace

Phone: 1800 650 890

Website: www.headspace.org.au

Provides support to young people aged 12 to 25 years to reduce the impact of depression, anxiety, stress, alcohol and drug use, and to improve relationship issues associated with sexuality, sexual health, families and bullying. Available 7 days a week 9am to 1am.

MensLine Australia

Phone: 1300 789 978

Website: www.mensline.org.au

Provides free telephone and online counselling service for men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationships, stress and wellbeing. Service available 24/7.

1800 Respect

Phone: 1800 737 732

Website: www.1800respect.org.au

Trained counsellors provide free support for those affected by sexual assault, domestic or family violence and abuse. Service available 24/7.

Family Specific Helplines

Kids Helpline

Phone: 1800 551 800

Website: www.kidshelpline.com.au

Provides free confidential telephone and online counselling services for young people aged between 5 and 25 years. Service available 24/7.

Parent Line NSW

Phone: 1300 1300 52

Website: https://www.parentline.org.au/

Provide phone counselling and support for parents and carers with children aged 0 and 18 years in NSW. Service available 9am to 9pm weekdays and 4pm to 9pm weekends.

Careers NSW Australia

Phone: (02) 9280 4744

Website: http://www.carersnsw.org.au/

Provide information, education, resources and assist with referrals to support carers. Carers NSW contactable via 9am to 5pm Monday to Friday.

Tresillian

Phone: 1300 272 736

Website: https://www.tresillian.org.au/

Provide guidance for new parents through resources and services. Helpline services are also available 7am – 11pm, 7 days.

Family Drug Support

Phone: 1300 368 186

Website: https://www.fds.org.au/

Support for families and friends of people who use substances, and bereaved families in Australia. The FDS offers a 24/7 telephone support service available to families affected by alcohol and other drugs.

Myagedcare

Phone: 1800 200 422

Website: https://www.myagedcare.gov.au/

Offer guidance to help people access and understand aged care services.

Additional Supports

13YARN

Phone: 13 92 76

Website: www.13yarn.org.au

A 24/7 confidential over the phone national service for Aboriginal and Torres Strait Islander people in crisis.

Myagedcare

Phone: 1800 200 422

Website: https://www.myagedcare.gov.au/

Offer guidance to help people access and understand aged care services.

QLife (LGBTI)

Phone: 1800 184 527

Website: www.qlife.org.au

Provides a free Australia wide anonymous, LGBTIQ+ peer support and referral service for people wanting to talk about a range of issues including sexuality, gender identify and relationships. Service available daily from 3pm to midnight.

Legal Aid

Phone: 1300 888 529

Website: https://www.legalaid.nsw.gov.au/

Assist with legal advice and service identification. Monday to Friday 9am to 5pm.

Drug, Alcohol and Gambling Services

Alcoholics Anonymous

Phone: 1300 222 222

Website: www.aa.org.au

Alcoholics Anonymous is a free fellowship of men and women who share their experiences, strength and hope with each other to assist recovery from alcoholism.

ADIS

Phone: 1800 250 015

Website: https://yourroom.health.nsw.gov.au/getting-help/Pages/adis.aspx

A 24/7 confidential over the phone national service for Aboriginal and Torres Strait Islander people in crisis.

Gamble Aware

Phone: 13 92 76

Website: www.gambleaware.nsw.gov.au

Provide research, education and support for individuals and communities to reduce gambling harm.

Gambling help online

Phone: 1800 858 858

Website: https://www.gamblinghelponline.org.au/

Free online support for individuals affected by gambling. Available 24/7 across Australia.