On this page: Applying for a New Licence - Operator, Master (business); Change an Existing Licence - Change Of Address, Replace (Lost, Stolen, Damaged) Licence, Operator - Add a Subclass

Important:

On 1 July 2022, the Commercial Agents and Private Inquiry Agents Act 2004 (CAPI) will be repealed.

From that date:

  • CAPI licences will cease to exist
  • NSW Fair Trading will be responsible for the licensing of commercial agents
  • SLED will remain responsible for the licensing of private inquiry agents, but they will be known as private investigators - a new subclass of security licence.

SLED is no longer accepting new CAPI applications. If you would like to apply for a licence to carry on private investigator activities, you should do so, online, after 1 July 2022.

If you have a CAPI licence with private inquiry agent activities that is due to expire before 1 July 2022, please email SLED at sled@police.nsw.gov.au with your name and contact number and your CAPI licence number.

If you would like to apply for a commercial agent licence, you should contact NSW Fair Trading to discuss your licensing requirements.

See SLED Latest News for more information.

Applying for a New Licence

Operator Licence

Hold a current & equivalent operator licence in another state, territory or NZ?
↓   ↓
No  Yes
↓   ↓
Apply under NSW legislation  Apply under Mutual Recognition
↓   ↓
P610 application form  P616 Mutual Recognition form
+   +
Schedule of Fees  Schedule of Fees
+   +
Timeframe / processing summary  Timeframe / processing summary

.

Master (business) Licence

Is the business / proposed business a corporation (e.g. a Pty Ltd)?
  ↓     ↓  
 No    Yes  
  ↓     ↓  
Apply as an individual (i.e. not a Corporation)  Apply as a Corporation
  ↓     ↓  
 
Apply as a Owner / Operator (i.e. no other employees)?  Apply as a Owner / Operator (i.e. no other employees)?
↓   ↓   ↓   ↓
Yes   Yes  
↓    ↓  
Hold full CAPI Operator licence?
(i.e. held an Operator licence for more than one year, in the specific CAPI subclass / activity that your business will conduct) 		  Hold full CAPI Operator licence? 
(i.e. held an Operator licence for more than one year, in the specific CAPI subclass / activity that your business will conduct) 		 
↓ ↘   ↓ ↘
Yes No Yes No
↓   ↓   ↓   ↓
Apply for Owner / Operator (i.e. no other employees) Apply for 1 - 10 or 11+ employees Apply for Owner / Operator (i.e. no other employees) Apply for 1 - 10 or 11+ employees
↓   ↓   ↓   ↓
P611 Master licence application form (this form and fee will also get you a 5 yr Operator licence - for more information refer to the 'About CAPI Licences' webpage)  P611 Master licence application form (if you wish to employ yourself as one of your employees, you will need to indicate this on the form - for more information, including Probationary Operator licence supervision requirements, refer to the 'About CAPI Licences' webpage)  P612A Master licence application form (this form and fee will also get you a 5 yr Operator licence - for more information refer to the 'About CAPI Licences' webpage)  P612 Master licence application form (if you wish to employ yourself as one of your employees, you will need to apply for an Operator licence separately - see the 'Operator' guide above - for more information, including Probationary Operator licence supervision requirements, refer to the 'About CAPI Licences' webpage)
+   +   +   +
Schedule of Fees
+
P613 Close Associate Nomination form (if applicable)
+
Timeframe / processing summary

.

Change an Existing Licence

Change of Address:

Operator licence → Email SLED@police.nsw.gov.au within 14 days. Include ID information: full name; SLED licence / application number; and date of birth.
Also include: residential street address; postal address (if different to residential); mobile phone; daytime phone; and email address.

Failure to notify a change of address may result in enforcement action (e.g. issue of penalty notice or revocation of licence).
 
Master (business) licence →

Lodge a P614B Master Licence Amendment form within 14 days or risk fines. Only the Master licencee or a Close Associate can change address.

Failure to notify a change of address may result in enforcement action (e.g. issue of penalty notice or revocation of licence).

.

Replace (Lost, Stolen, Destroyed, Damaged) Licence:

Licence lost or stolen?
↓   ↓
Yes  No - Licence is destroyed, defaced, mutilated or become illegible
↓   ↓
Licence is an Operator Licence?
↓   ↓
Yes  No - licence is a Master (business) licence
↓   ↓
Report the incident to the Police Assistance Line on 131 444 and obtain an Event reference number within 7 days   Report to SLED Call Centre on 1300 362 001 within 7 days
↓   ↓

Lodge a P614A Replacement form within 14 days

 

Lodge a P614B Replacement form within 14 days

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Note: It is an offence to fail to produce your licence upon demand when carrying out CAPI activities

↓   ↓
Timeframe / processing summary  Timeframe / processing summary

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Operator - Add a Licence Subclass:

Was existing licence obtained under Mutual Recognition?
↓   ↓
No  Yes
↓   ↓
Is new subclass being added under NSW legislation?  Is new subclass being added under Mutual Recognition?
↓ ↘   ↙ ↓
Yes  No  Yes  No
↓   ↘   ↙   ↓
Apply under NSW legislation  Apply under Mutual Recognition  Apply under NSW legislation
↓   ↓   ↓
P614A Amendment form   P616 Mutual Recognition form - handwrite on front of form "Add subclass fee = $80" and only include $80 amendment fee   Call SLED Contact Centre on 1300 362 001 for instructions including providing identifying documentation and organising fingerprints
+   +   
Timeframe / processing summary  Timeframe / processing summary