On this page: Applying for a New Licence - Operator, Master (business); Change an Existing Licence - Change Of Address, Replace (Lost, Stolen, Damaged) Licence, Operator - Add a Subclass
Important:
On 1 July 2022, the Commercial Agents and Private Inquiry Agents Act 2004 (CAPI) will be repealed.
From that date:
- CAPI licences will cease to exist
- NSW Fair Trading will be responsible for the licensing of commercial agents
- SLED will remain responsible for the licensing of private inquiry agents, but they will be known as private investigators - a new subclass of security licence.
SLED is no longer accepting new CAPI applications. If you would like to apply for a licence to carry on private investigator activities, you should do so, online, after 1 July 2022.
If you have a CAPI licence with private inquiry agent activities that is due to expire before 1 July 2022, please email SLED at sled@police.nsw.gov.au with your name and contact number and your CAPI licence number.
If you would like to apply for a commercial agent licence, you should contact NSW Fair Trading to discuss your licensing requirements.
See SLED Latest News for more information.
Applying for a New Licence
Operator Licence
Hold a current & equivalent operator licence in another state, territory or NZ? | ||
↓ | ↓ | |
No | Yes | |
↓ | ↓ | |
Apply under NSW legislation | Apply under Mutual Recognition | |
↓ | ↓ | |
P610 application form | P616 Mutual Recognition form | |
+ | + | |
Schedule of Fees | Schedule of Fees | |
+ | + | |
Timeframe / processing summary | Timeframe / processing summary |
.
Master (business) Licence
Is the business / proposed business a corporation (e.g. a Pty Ltd)? | ||||||
↓ | ↓ | |||||
No | Yes | |||||
↓ | ↓ | |||||
Apply as an individual (i.e. not a Corporation) | Apply as a Corporation | |||||
↓ | ↓ | |||||
Apply as a Owner / Operator (i.e. no other employees)? | Apply as a Owner / Operator (i.e. no other employees)? | |||||
↓ | ↓ | ↓ | ↓ | |||
Yes | Yes | |||||
↓ | ↓ | |||||
Hold full CAPI Operator licence? (i.e. held an Operator licence for more than one year, in the specific CAPI subclass / activity that your business will conduct) | Hold full CAPI Operator licence? (i.e. held an Operator licence for more than one year, in the specific CAPI subclass / activity that your business will conduct) | |||||
↓ | ↘ | ↓ | ↘ | |||
Yes | No | Yes | No | |||
↓ | ↓ | ↓ | ↓ | |||
Apply for Owner / Operator (i.e. no other employees) | Apply for 1 - 10 or 11+ employees | Apply for Owner / Operator (i.e. no other employees) | Apply for 1 - 10 or 11+ employees | |||
↓ | ↓ | ↓ | ↓ | |||
P611 Master licence application form (this form and fee will also get you a 5 yr Operator licence - for more information refer to the 'About CAPI Licences' webpage) | P611 Master licence application form (if you wish to employ yourself as one of your employees, you will need to indicate this on the form - for more information, including Probationary Operator licence supervision requirements, refer to the 'About CAPI Licences' webpage) | P612A Master licence application form (this form and fee will also get you a 5 yr Operator licence - for more information refer to the 'About CAPI Licences' webpage) | P612 Master licence application form (if you wish to employ yourself as one of your employees, you will need to apply for an Operator licence separately - see the 'Operator' guide above - for more information, including Probationary Operator licence supervision requirements, refer to the 'About CAPI Licences' webpage) | |||
+ | + | + | + | |||
Schedule of Fees | ||||||
+ | ||||||
P613 Close Associate Nomination form (if applicable) | ||||||
+ | ||||||
Timeframe / processing summary |
.
Change an Existing Licence
Change of Address:
Operator licence | → |
Email SLED@police.nsw.gov.au within 14 days. Include ID information: full name; SLED licence / application number; and date of birth. Also include: residential street address; postal address (if different to residential); mobile phone; daytime phone; and email address. Failure to notify a change of address may result in enforcement action (e.g. issue of penalty notice or revocation of licence). |
Master (business) licence | → | Lodge a P614B Master Licence Amendment form within 14 days or risk fines. Only the Master licencee or a Close Associate can change address. Failure to notify a change of address may result in enforcement action (e.g. issue of penalty notice or revocation of licence). |
.
Replace (Lost, Stolen, Destroyed, Damaged) Licence:
Licence lost or stolen? | ||
↓ | ↓ | |
Yes | No - Licence is destroyed, defaced, mutilated or become illegible | |
↓ | ↓ | |
Licence is an Operator Licence? | ||
↓ | ↓ | |
Yes | No - licence is a Master (business) licence | |
↓ | ↓ | |
Report the incident to the Police Assistance Line on 131 444 and obtain an Event reference number within 7 days | Report to SLED Call Centre on 1300 362 001 within 7 days | |
↓ | ↓ | |
Lodge a P614A Replacement form within 14 days | Lodge a P614B Replacement form within 14 days | |
+ | + | |
Note: It is an offence to fail to produce your licence upon demand when carrying out CAPI activities | ||
↓ | ↓ | |
Timeframe / processing summary | Timeframe / processing summary |
.
Operator - Add a Licence Subclass:
Was existing licence obtained under Mutual Recognition? | ||||||||
↓ | ↓ | |||||||
No | Yes | |||||||
↓ | ↓ | |||||||
Is new subclass being added under NSW legislation? | Is new subclass being added under Mutual Recognition? | |||||||
↓ | ↘ | ↙ | ↓ | |||||
Yes | No | Yes | No | |||||
↓ | ↘ | ↙ | ↓ | |||||
Apply under NSW legislation | Apply under Mutual Recognition | Apply under NSW legislation | ||||||
↓ | ↓ | ↓ | ||||||
P614A Amendment form | P616 Mutual Recognition form - handwrite on front of form "Add subclass fee = $80" and only include $80 amendment fee | Call SLED Contact Centre on 1300 362 001 for instructions including providing identifying documentation and organising fingerprints | ||||||
+ | + | |||||||
Timeframe / processing summary | Timeframe / processing summary |