SLED Easter Operating Hours

The SLED Contact Centre will be closed from 12 noon on Thursday 18 April until 8.30 am on Tuesday 23 April 2019.

The on-line facility for security licence renewals and Temporary Excess Provision of Services (TEPS) permits will be available 24 hours a day, 7 days a week.

The Security Licensing & Enforcement Directorate (SLED) can be contacted:

  • by phone: 1300 362 001 8:30am to 4:30pm Monday to Friday (excluding public holidays)
  • by post at:

Security Licensing and Enforcement Directorate
Locked bag 5099
Parramatta NSW 2124

When contacting the SLED about a licence or application, please provide the licence or application number, your full name and date of birth for identification purposes.