The Child Abuse Squad do not take calls directly from members of the public. Matters in the first instance should be directed through your local police station or Crime Stoppers on 1800 333 000.

If you think a child or young person is at risk of significant harm, contact the Child Protection Helpline on 132 111 (open 24 hours/7 days). Where appropriate the Child Protection Helpline will refer reports to the Joint Child Protection Response Program (JCPRP) via the Joint Referral Unit (JRU).

The JRU is the single-entry point into the JCPRP in NSW. Tri agency staff at the JRU share known interagency information and where necessary gather additional information to inform decisions about whether referrals require a specialist tri-agency response delivered via the JCPRP.

Reports which are not accepted by the JRU for a JCPRP response may still require a safety and risk assessment and/or criminal investigation and/or health service. Therefore, reports that do not meet the JCPRP criteria are referred for a local response to the relevant Community Service Centre (CSC) and where required to the NSWPF and/or NSW Health.