The Family Support Coordinator provides a short-term information, advice and referral service, that supports family members of NSW Police Force (NSWPF) Employees.

Family members of New South Wales Police Force employees are entitled to family support. This is generally considered as those who live in the same household as the employee, as well as, children, parents and family members who are also NSW Police Force employees.

The Family Support Coordinator provides a short-term information, advice and referral service, that supports family members, including but not limited to those of ill and injured NSW Police Force employees.

The Family Support Coordinator works in partnership and collaboration with other internal and external supports to help build resilience, improve social connections, supports and coping skills of families.

It is important to note that the Family Support Coordinator does not provide counselling or advice in relation to individual circumstances, more so, is responsible for gathering information, the provision of practical help and advice, and outlining processes,  to ensure that families have the knowledge and opportunity to be linked into services and resources.

Family members can contact the Family Support Coordinator within normal business hours via the Police Assistance Line on 131 444 or by emailing

External services for Families and persons who may need support

General Support Services:

Coronavirus specific support: Beyond Blue  Tel: 1800 512 348
24 Hour Crisis Support: Lifeline  Tel: 13 11 14 (24-hour crisis support)
Mental Health support for young people: Headspace (Headspace is located throughout Australian)
Helping people with their legal issues Legal Aid NSW  Tel: 1300 888 529

Family Specific Services:

Counselling support for parents and carers: Parent Line NSW  Tel: 1300 1300 52
Counselling, information and resources for carers: Carers NSW Australia  Tel: (02) 9280 4744
Early parenting advice for families with young children: Tresillian Parent Help Line  Tel: 1300 272 736
24-hour child and young person counselling service: Kids Helpline  Tel: 1800 55 1800 (24-hrs 7 days a week)
Relationship support for individuals, families and communities: Relationships Australia  Tel: 1300 364 277
Information on aged care services for older Australians: My Aged Care  Tel: 1800 200 422
Domestic family violence counselling support service: 1800 Respect Tel: 1800 737 732 (24-hr support)

Support Services for Men:

Information and online counselling services for men: MensLine Australia  Tel: 1300 78 99 78

Drug, Alcohol & Gambling Support Services:

Drug and alcohol information and advice line: Alcohol and Drug Foundation Tel: 1300 858 584
24/7 Gambling support and information: Gambling Help Online Tel: 1800 858 858
24/7 Family drug issue support line: Family Drug Support Australia  Tel: 1300 368 186 (24-hrs 7 days a week).