2011 Commissioner's Customer Service Excellence Award Winners
Officers and staff from 15 separate Police Commands and units will be recognised today during the third annual Commissioner's Customer Service Excellence Awards.
In July this year nominations were opened to the Community to nominate officers, LAC's or Commands that had provided service that made a real difference. Nearly 100 community nominations recognising the finest examples of customer service delivery by our officers, LAC's and Commands were received from across the state.
The Customer Service Excellence Awards ceremony was held at Police Headquarters, Parramatta and the awards were personally presented by Commissioner Scipione.
The NSW Police congratulates all of these officers.
Community nominated winners:
- Senior Constable Taya Bailey (Coffs/Clarence LAC) - Outstanding Victim Support of the Year - following the death of a young person she has maintained contact with the victim's family since 2009, making sure they are coping with their loss. This is greatly appreciated by the family and her actions are strongly commended by her Commander.
- Senior Constable Darren Fisher (Port Stephens LAC) - Outstanding Victim Support of the Year - nominated after a child was attacked by a dog and required 5 hours of microsurgery. The officer had the calming influence on the parents. Attacking dog belonged to the in-laws - Senior Constable Fisher also checked on them to see how they were coping.
- Senior Constable Benjamin Walsh (Lake Illawarra LAC) - Community Service & Engagement - As an Illawarra Youth Liaison Officer Constable Walsh has an ongoing high level commitment and service delivery to the community.
Other 2011 Commissioner's Customer Service Excellence Awards winners:
- Supintendent John Gralton (Newcastle City LAC) - Customer Service Leader of the Year
- Inspector Lawrence Bonello (Parramatta LAC) - Customer Service Portfolio Holder of the Year
- Constable Peita Lollback (Macquarie Fields LAC) - Customer Service Officer of the Year (Sworn)
- Ms Yanfang Zhou (Kuring Gai LAC) - Customer Service Officer of the Year (Non-Sworn)
- Constable Hannah Merse (Manly LAC) - Outstanding Victim Support of the Year
- Detective Senior Constable Trevor Walter (Coffs/Clarence LAC) - Outstanding Victim Support of the Year
- Detective Sergeant Erryn Twigg (MEOCS) - Customer Service Initiative of the Year
- Mr Michael Ingram (Injury Management Unit) - Customer Service Initiative of the Year
- William James OAM (Lake Illawarra LAC) - Volunteer in Policing
- Corporate Communications Unit - Customer Service Unit of the Year (Corporate Services)
- Detective's Office, Mudgee LAC - Customer Service Unit of the Year (Field Operations)
- Spatial Technology Unit - Customer Service Unit of the Year (Specialist Operations)
- Macquarie Fields LAC - Customer Service Command of the Year
- Deniliquin LAC - Mystery Shopper Command of the Year
- Prosecution Support - Customer Service to Community Awareness of Policing Program
- Public Order & Riot Squad - Customer Service to Community Awareness of Policing Program
