Lodging a Report of Non-Compliance with SLED

SLED is responsible for administering the Security Industry Act 1997 and the Security Industry Regulation 2016. SLED will assess all reports of non-compliance received regarding the security industry. Matters requiring further action will be referred to the relevant team within SLED's Industry Regulation Unit for appropriate compliance and enforcement action.

SLED also administers the Commercial Agents and Private Inquiry Agents Act 2004 and the Commercial Agents and Private Inquiry Agents Regulation 2006. SLED will assess all reports of non-compliance received regarding the CAPI industry. Matters requiring further action will be referred to police at the relevant Local Area Command for attention.

All non-compliance reports received by SLED will be treated confidentially. You may lodge a report of non-compliance anonymously.

SLED does not investigate criminal matters. If your report relates to a criminal matter, or if you have any concerns regarding your safety or well-being, you should report the matter immediately to your local police station.

What the SLED does not investigate:

Nature of Complaint Where you should report it
Criminal matters including but not limited to: assault, fraud, drugs, etc Your local police station
http://www.police.nsw.gov.au/about_us/regions_local_area_commands
Tax evasion Australian Taxation office
https://www.ato.gov.au/Forms/Tax-evasion-reporting-form
Office of State Revenue email: compliance@osr.nsw.gov.au
Cash or under-Award payments
Failure to pay penalties rates and superannuation
Fair Work Ombudsman
https://www.fairwork.gov.au/how-we-will-help/how-we-help-you/help-resolving-workplace-issues
Dissatisfaction with the service of a Security or CAPI licenseeNSW Fair Trading 
http://www.fairtrading.nsw.gov.au/ftw/About_us/Online_services/Lodge_a_complaint.page

You can report non-compliance with the Security or CAPI Acts and Regulations by using our online form.