Telephone/Telecommunications Fraud

Telephone and SMS scams

SMS Scam

There have been reports about people receiving text messages indicating that they have won a prize in a lottery. The text message sometimes asks for the recipients credit card details in order to facilitate the money transfer. A variation of this scam is receiving a text message stating that if the recipient sends money overseas, that they will receive a much larger pay-off.

What can you do?

Don't respond to these messages - they are a scam! If you do receive such an unsolicited request you can advise the NSWPF via www.police.nsw.gov.au and follow the links to the ScamWatch site managed by the Australian Competition and Consumer Commission (ACCC).


Telephone Scam

Some people receive telephone cold-calls from people who state that the Commonwealth government has overtaxed them / or a bank (financial institution) has overbilled their fees. A refund is offerred however the recipient of the call has to first pay money via Western Union to receive a refund of their overbilled fees.  

What can you do?

Don't respond to these calls - they are a scam! If you do receive such an unsolicited call, you can advise the NSWPF via www.police.nsw.gov.au and follow the links to the ScamWatch site managed by the Australian Competition and Consumer Commission (ACCC).


Telephone Identity Fraud

Some people receive telephone calls from people who ask for their personal information on behalf of banks or utility companies. The caller usually says that they are trying to establish their identity so they can help the recipient “get a prize”, or “help them out with a technical glitch” or to “receive a special offer”. This is usually bogus as banks and utilities providers don’t contact people in this way and already have your information.

What can you do?

It is always best to not provide any information to these callers.


Telephone Threats

If you receive a call from someone who say that they have kidnapped a family member and they want a ransom, contact your local police immediately on Triple Zero (000). For the most part this is a scam designed to have you transfer money into an account controlled by the offender - your family member is fine.

What can you do?

You should call the police as soon as possible for an investigation to commence.