Fail to Pay for Fuel

To the Service Station Proprietor

The offence of Fail to Pay (also known as Drive-Offs) is an ongoing concern of the service station industry and wider community.  Hence, the NSW Police is taking steps to standardise the way that these offences are reported by the service station industry to the police.  This will assist the police to investigate and prosecute people who commit this crime.  The new process will involve the introduction of new forms that are available from the internet.

A new system is being trialled in the Local Area Commands of Fairfield, Blacktown, Mt. Druitt and Port Stephens commencing on 1 January 2012.  After this trial is complete the new system will be introduced statewide.

At the moment, all calls to police reporting a Drive-Off are made to the local station. For these specially selected areas this will change when a form will be on the internet that you will be required to complete. You can find this form below.

This site also has a number of helpful hints to assist the service station industry to protect itself from fraud and other associated crime. You can fill out this form on-line prior to printing and faxing it.

After the form is faxed to the Police our operators will fax back an Event Number that can be used for your record keeping and insurance purposes.  If the matter is being further investigated you will also receive a CAD reference (on the form containing the Event Number) so then you should prepare a copy of all CCTV footage ready for the police.

Contact your local Police station should you require further information about this project and we thank you for your co-operation.