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The Communications Command is under the leadership of Assistant Commissioner Bob Waites.
The Command:
- Supports frontline police with modern/contemporary and effective communications and business technology systems provided by expert and professional technical personnel and services with modern and effective communications systems provided by expert and professional customer service personnel
Who we are
The Communications Command comprises:
Communications Group
- Communications Centres (VKG) at Sydney, Penrith, Newcastle, Warilla, Wagga Wagga and Tamworth
- Radio Engineering Services
- Metropolitan Radio Network Services
- Telecommunications (NSWP General Switchboard)
- Public Information and Inquiry Service
- Training Services
- Administration Services
Operational Information Agency
- External Information
- Crime Information
- Court Notices
- Community Tracing
- Professional Standards
- Business Team
Police Assistance Line
What we do
We support frontline police in a number of ways, providing:
- quality, 24 hour, 7 days per week radio coverage throughout the state.
- emergency response to major incidents (both natural and man made) by co-ordinating the initial response, tasking of combat agencies and the collation and dissemination of information.
- a state of operational readiness where technicians are capable of being deployed state wide to establish communications in respect of major incidents and covert operations
- networked information systems enabling continuous secure access to comprehensive and detailed data accessible via a range of mobile and fixed modes
- an ancillary intelligence-gathering agency that disseminates the 'value added' information received from the community to Local Area Commands and specialist investigative units.
We support the community in a number of ways, providing -
- a timely Triple Zero (000) emergency telephone service to members of the community with a guarantee that their call for assistance will be responded to promptly.
- an alternative telephone service to members of the community to report less serious incidents
- a switchboard service to members of the community to enable contact with the diverse range of NSWP business units and personnel
- a service that accepts anonymous information from members of the community to report matters that could relate to criminal activity.
How to contact us
Communications Group
Level 4 SPC
151-241 Goulburn St
Surry Hills 2010
Phone: 02 9285 3866
Operational Information Agency
Phone: 02 8835 7766
Police Assistance Line
Tuggerah:
PO Box 3427, Tuggerah NSW 2259
Phone: 131 444
Lithgow:
PO Box 445, Lithgow NSW 2790
Phone: 131 444
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