Operational Communications & Information Command

The Operational Communications and Information Command is under the leadership of Assistant Commissioner Peter Barrie.

The Command:

  • Supports frontline police with modern/contemporary and effective communications and business technology systems provided by expert and professional technical personnel and services with modern and effective communications systems provided by expert and professional customer service personnel

Who we are

The Operational Communications and Information Command comprises:

Radio Operations Group (Police Radio - Operational)

  • 24/7 Radio Dispatch Centres (VKG) at Sydney, Penrith, Newcastle, Oak Flats, and Tamworth
  • Duty Operations Inspector (DOI)
  • Public Information and Inquiry Service (PIIC)
  • VKG Operator Training Services
  • VKG Rosters Team

Radio Operations Group (Mon-Fri) contact details

Level 4 Western Side, Sydney Police Centre (SPC)
151-241 Goulburn St
Surry Hills 2010
Phone: 02 9285 3807

Communications Group (Police Radio - Technical)

  • Wireless Technology (Management of NSWPF Radio Network)
  • Radio Site Management
  • Metropolitan Wireless Network Services
  • Regional Wireless Network Services
  • Radio Engineering Services
  • Radio Communications Maintenance (Capital Works) Program

Communications Group (Mon-Fri) contact details:

Level 4 Eastern Side, Sydney Police Centre (SPC)
151-241 Goulburn St
Surry Hills 2010
Phone: 02 9265 4502

Operational Information Agency

  • External Information
  • Crime Information
  • Court Notices
  • Community Tracing
  • Professional Standards
  • Business Team

Operational Information Agency (Mon-Fri) contact details

c/o Locked Bag 5102
Parramatta 2150
Phone: 02 8835 7766

PoliceLink Command

PoliceLink Tuggerah contact details:

PO Box 3427, Tuggerah NSW 2259
Phone: 131 444 

PoliceLink Lithgow contact details:

PO Box 445, Lithgow NSW 2790
Phone: 131 444 

What we do

We support frontline police in a number of ways, providing:

  • quality, 24 hour, 7 days per week radio coverage throughout the state.
  • emergency response to major incidents (both natural and man made) by co-ordinating the initial response, tasking of combat agencies and the collation and   dissemination of information.
  • a state of operational readiness where technicians are capable of being deployed state wide to establish communications in respect of major incidents and covert operations
  • networked information systems enabling continuous secure access to comprehensive and detailed data accessible via a range of mobile and fixed modes
  • an ancillary intelligence-gathering agency that disseminates the 'value added' information received from the community to Local Area Commands and specialist investigative units.

We support the community in a number of ways, providing -

  • a timely Triple Zero (000) emergency telephone service to members of the community with a guarantee that their call for assistance will be responded to promptly.
  • an alternative telephone service to members of the community to report less serious incidents
  • a switchboard service to members of the community to enable contact with the diverse range of NSWP business units and personnel
  • a service that accepts anonymous information from members of the community to report matters that could relate to criminal activity.