When do I call PAL? 131 444

If you are a victim of a crime, other than life threatening or time critical emergency situations, you should contact the NSW Police Force Assistance Line (PAL).

PAL allows you to report crime over the phone. Once your report is completed by a customer service representative, your information is immediately available to your local police.

If the crime you wish to report can not be taken over the phone, due to its serious nature, the operator will assist you by advising where you can go to make the report, or by arranging for police to come and see you.

Types of crime you can report to PAL include:

• Break and Enter
• Fraud
• Motor Vehicle Theft
• Stealing
• Malicious Damage, including Graffiti
• Minor Motor Vehicle Accidents*
• Lost Property

When a police response is required, PAL will arrange for police officers to attend.

PAL can also assist you with general police inquiries. 

By phoning PAL, rather than your local police station, you are freeing up Police Officers who could otherwise be on the street actively preventing and investigating crime in your community.

* No vehicles required towing, no one was injured, all parties exchanged details, no one was under the influence of alcohol or drugs